Shipping

Shipping

  • Free shipping on all orders over $150

  • Standard shipping rates apply to orders

  • Tracking is provided upon dispatch

 

Processing Time
All Luxe Scentz products are handmade to order. Please allow 3–7 business days for production.

 

Returns & Refunds
Due to the made-to-order nature of our products, we do not offer returns or exchanges for change of mind.
If your order arrives damaged or incorrect, please reach out to luxescentzbyrachel@gmail.com within 3 days of delivery.
Include:

  • Your order number

  • A description of the issue

  • Clear photos of the damaged item and packaging

We’ll review and offer either a replacement or store credit.